We are committed to 100% customer satisfaction. If you are not completely satisfied with your service, we will make it right. You can cancel anytime, with no cancellation penalties. Should you decide to cancel, for any reason, contact us at (210) 722-1320. You will receive a pro-rated refund for any unused portion of the service purchased. This refund will be issued in the form of a check and will be mailed to the billing address used by the customer. Please allow 2-4 weeks to receive your refund check.